Terms of Use – WalkWell

OVERVIEW

This website, walk-well.com, is operated by WalkWell. Throughout the site, the terms “we,” “us,” and “our” refer to WalkWell. This website, including all information, tools, and services available from this site, is offered by us to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Use, including those additional terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including without limitation visitors, customers, merchants, vendors, and content contributors.

If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any Services.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction, including copyright laws.

You must not transmit any worms, viruses, or malicious code.

A breach of any of these Terms will result in immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time for any reason.

You understand that your content, excluding credit card information, may be transferred unencrypted across networks and adapted to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Headings are for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated.

The material provided is for general information only and should not be relied upon as the sole basis for decisions.

We reserve the right to modify site content at any time but have no obligation to update it.

SECTION 4 – MODIFICATIONS TO SERVICE AND PRICES

Prices are subject to change without notice.

We reserve the right to modify or discontinue the Service at any time without notice.

We are not liable for any modification, price change, suspension, or discontinuation.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and may have limited quantities.

Returns and exchanges are governed by our Return & Exchange Policy.

We strive to display product images and colors accurately but cannot guarantee display accuracy on your device.

We reserve the right to limit sales by person, region, or jurisdiction.

We do not guarantee that product quality will meet your expectations or that errors will be corrected.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit quantities per customer, household, or order.

You agree to provide accurate, complete, and current purchase and account information.

For more details, please review our Return & Exchange Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” and without warranties.

Your use of such tools is at your own risk.

Future services and features will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

Our Service may include third-party materials.

We are not responsible for examining or evaluating third-party content.

We are not liable for damages related to third-party purchases or transactions.

SECTION 9 – COMMENTS AND USER SUBMISSIONS

If you send us feedback, suggestions, ideas, or other submissions, you grant us unrestricted rights to use, edit, publish, distribute, and reproduce them.

We are under no obligation to:

1. Maintain confidentiality

2. Pay compensation

3. Respond

You agree that your comments will not violate third-party rights or contain unlawful, abusive, or harmful content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after orders are placed.

SECTION 12 – PROHIBITED USES

You may not use the site:

• For unlawful purposes

• To violate laws or intellectual property rights

• To harass or discriminate

• To transmit malicious code

• To collect personal information unlawfully

• To spam, phish, scrape, or interfere with site security

Violation may result in termination of access.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

All Services and products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

To the fullest extent permitted by law, WalkWell and its affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages, including lost profits or data.

Some jurisdictions do not allow limitations of liability, so certain limitations may not apply to you.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless WalkWell and its affiliates from any claim arising from your violation of these Terms or applicable law.

SECTION 15 – SEVERABILITY

If any provision is deemed unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

These Terms remain effective unless terminated by you or us.

We may terminate access at any time if you violate these Terms.

You remain liable for amounts due up to termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and WalkWell and supersede prior agreements.

SECTION 18 – GOVERNING LAW

These Terms shall be governed and interpreted under the laws of Hong Kong.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update or modify these Terms at any time.

Continued use of the website constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

Questions about the Terms of Use should be sent to:

support@walk-well.com